Helpful Answers to Common Questions
Find quick guidance on the topics clients ask about most often.
General Questions
We provide a full range of property maintenance services, including:
- Landscaping (mowing, trimming, seasonal cleanups)
- Pressure washing
- Trash and bulk item removal
- Janitorial in general, cleaning, residential and commercial
You can book a single service or bundle multiple services for your convenience. You can view our services here:
Generally, McClean Solutions observes the following holidays:
- New Year’s Day
- Martin Luther King Day
- Easter Sunday
- Memorial Day
- Juneteenth
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
No, contracts are optional. We offer:
- One time services
- Reoccurring services (weekly, biweekly, monthly
We will work with whatever best to fit your needs.
Yes. One of our biggest advantages is being a one-stop solution. We can handle multiple services during the same visit saving you time and money.
Pricing depends on:
- Property size
- Scope
- Frequency of service
We provide fair, competitive quotes based on market rates and your specific needs.
Yes, estimate estimates are completely free. We can:
- Review photos
- Visit your property
- Or discuss details over the phone
In many cases, we can start within a few days depending on availability. For urgent jobs, we do our best to accommodate same-day or next-day service.
In most cases, and depending on the service not at all. As long as we have access to the property, we can complete the job and follow up with updates.
We accept:
- Cash
- Card
- Electronic payments
Invoices are typically sent per visit unless otherwise arranged.
Absolutely. While we specialize in bundled services, you can request any single service at any time.
We focus on:
- Attention to
- Reliable
- Multi-service convenience
- Building long-term relationships
Our goal is to make property maintenance simple, and stress-free.
Yes, depending on the situation:
- Reoccurring service discounts
- Bundled service pricing
- Occasional promotions (friends and family discount discounts as well as referrals)
Our phone hours are Monday – Friday: 10am – 5pm Eastern.
Our operating hours will vary depending on the service. Please contact us for more information.
Call or text 877-756-2253 or 770-743-0736
or Contact Us Here.
Valet Trash Questions
Residents should place their trash in the approved or provided bins using closed trash bags no later than 8pm Sunday through Thursday. Bags should not be leaking, punctured or left outside of these bins. Residents should then bring their bins back inside following collection or by 8am the following morning.
McClean Solutions does not provide a bulk pick-up service. In addition, our professionals will only collect items that have been properly bagged and stowed inside of the approved waste bins. Bags or other items left outside of the bins will not be collected. By adhering to this policy, you reduce the possibility of attracting pests and damaging floors and carpets.
While it’s possible we may not have reached the resident’s door as of yet, we do not guarantee the pick-up of late items. If we have already passed them, they will need to wait until the next scheduled collection day.
Yes, McClean Solutions is closed on all major holidays and does not provide collection on these days.
Our regular schedule for valet trash collection is:
- Monday-Friday 8:00pm – 12:00am.
Trash Out Questions
Our regular schedule for trash-out service is:
- Monday-Friday: 9:00am – 5:00pm
- Saturday: 7:00am – 12:00pm
Bulk items may include, but are not limited to:
- Furniture
- Appliances
- Mattresses
- Desks
- Tables
- Rugs, (which are not still attached)
- Etc.
We do not include things such as biohazard, live, or deceased, animals, or dangerous chemicals. Please contact our team for more detailed information.
Once removed, we haul all of the items away for proper disposal and or recycling.
No, we offer full-service removal, meaning we can pick items up from wherever they are on your property.
Pricing is based on volume, weight, and accessibility. We provide our ourselves on keeping it simple and fair.
Landscaping Questions
Most customers choose a bi-weekly service, but we also offer weekly and monthly options, depending on your property and budget.
A standard visit includes:
- Mowing
- Edging
- Trimming
- Blowing
And general cleanup.
We can also customize based on your property needs.
Yes, spring and fall cleanups include:
- Leaf removal
- Debris clearing
- Trimming
And getting your yard back in shape.
Pressure Washing Questions
We clean:
- Driveways
- Sidewalks
- Patios
- Siding
- Fences
We also clean commercial surfaces, such as storefront and parking areas.
No, we use the correct pressure and techniques for each service to ensure a safe and effective clean.
Most properties benefit from a pressure washing once or twice a year, depending on buildup and exposure.
Janitorial & Cleaning Services Questions
Yes, we service homes, offices, and commercial spaces with flexible, cleaning plans.
Typical services include:
- Dusting
- Vacuum
- Mopping
- Trash
- And surface cleaning
We can also customize based on your needs.
Absolutely. Weekly, biweekly, and monthly plans are available.
Yes, that’s one of our specialties. We can handle landscaping, cleaning, and removal services in a single visit to save you time and money.